7mm Hudswell Clarke "Italia" class 0-6-0ST

[adrian]

That ain't acceptable at all

I'd agree it isn't acceptable and the matter should be resolved to the customers satisfaction. However I too have worked on both sides of the commercial divide so I have come to realise that there are always two sides to a story. I'm not saying this is the case here but we had a few customers that we'd quite happily have done without, expecting a bespoke Rolls-Royce for the price of a mass produced Kia. So whilst I have no problem or hesitation in highlighting legitimate and demonstrable problems with kits and/or their supply I would not be happy on this forum with personal attacks "slagging him off". There are other routes for settling grievances.

If we can publicise limitations of kits without getting highly emotive then any future customers can be informed and are aware of the problems before purchasing.

 

[Dave]

Since this has come up on something that I posted ages ago, here is an update.

The loco has since been fitted with DCC sound and nameplates to suit the colliery layout that it now runs on.

 

[John Baker]

Hopefully he replaced or re-supplied the items once you contacted him?

Apologies for being pedantic, but I think you ought to say in the interest of fairness etc.

Simon

My apologies - I hadn't intended this to turn into a rant! Just thought it would be interesting to mention.

Not wanting to turn this into a big thing and therefore I won't include any of the details or back-story, all I will say is no, I have not received them yet. But I might one day - I still hold out hope!

 

[daifly]

I found a few reminder emails to the proprietor achieved the desired result. Perhaps a telephone call might help. A rant by any method rarely expedites things in my experience.
Dave

 

[Paul Cambridge]

I’m slightly puzzled as I thought that Agenoria had ceased trading in 7mm scale. Yet posts above mention recent purchases. Can somebody clarify the situation please.

 

[John Baker]

I’m slightly puzzled as I thought that Agenoria had ceased trading in 7mm scale. Yet posts above mention recent purchases. Can somebody clarify the situation please.

I just emailed directly with an address found on their Facebook page, and had a positive reply. I'm not sure what the official status is.

 

[Heather Kay]

I understand Agenoria hasn't stopped trading, more ceased new development in 7mm scale. He is now concentrating on larger scales, and presumably selling whatever 7mm stocks he has until they are gone.